Digitalisierung der Streitbeilegung

The subject of this work is the development of an overall concept for the digitization of the German dispute resolution landscape, taking into account the state civil justice system, out-of-court dispute resolution and dispute resolution procedures in online commerce. From an overarching perspective, the study examines how the use of technological tools could make dispute resolution in Germany more modern and more attractive again. The use of technical tools in the various procedural stages of any dispute resolution is not only intended to facilitate and simplify access to dispute resolution, but also to show how this could create an effective, fast and resource-saving dispute resolution.