Government Communications in a Digital Age

A Comparative Study of Online Government Communications in Germany and Great Britain
Nomos, 1. Edition 2019, 276 Pages
Book
€54.00
ISBN 978-3-8487-5658-2
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ISBN 978-3-8452-9803-0
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Description
Just like political parties, governments must adapt to the demands of the digital sphere as their legitimacy is dependent on their ability to communicate decisions to citizens. However, despite abundant research into how the Internet is changing political communications, little is known about how governments use digital technologies to communicate with citizens. There is also little knowledge of how different political systems shape the use of technology in this respect. Therefore, from a comparative perspective this study examines how government organisations in Germany and Great Britain are using websites and social media to interact with citizens and the media on a daily basis. Its empirical approach involves a content analysis of government websites and social media pages and a social network analysis of Twitter networks. Its findings show that government ministries predominantly use websites and social media for one-way communication and that social media is supporting the personalisation of government communications.
Bibliographical data
Bibliographical data
Edition 1
ISBN 978-3-8487-5658-2
Subtitle A Comparative Study of Online Government Communications in Germany and Great Britain
Publication Date Jun 27, 2019
Year of Publication 2019
Publisher Nomos
Format Softcover
Language englisch
Pages 276
Medium Book
Product Type Scientific literature
Reviews

»eine wichtige Bestandsaufnahme und gibt auch theoretisch interessierten Leser_innen vielversprechende Impulse. Die Dissertation folgt einem klaren roten Faden und zur Orientierung trägt nicht zuletzt die Vielzahl an Tabellen bei, die Schlüsselinformationen zu Theorie, Methode und zu den Befunden systematisiert zusammenfassen.«
Dennis Lichtenstein, Publizistik Juni 2020, 481-483

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