Managing Unconscious Bias

If you want to transform diversity into innovation, you have to uncover unconscious biases and stereotypes. The fact is, unconscious bias is omnipresent and creates mental shortcuts in information processing. The author shows that the so-called unconscious bias inhibits development in organisations of social work, where people are central. Strategic opportunities arise from responsibly becoming aware of perceptual biases and actively redesigning processes. Leaders who take diversity into account in all its facets, create sustainable perspectives in times of dynamic change.