Sozialinformatik

Digital technologies offer many opportunities for social organisations, but they also pose certain risks. The 3rd completely revised edition of the textbook ‘Sozialinformatik’ (Social Informatics) introduces fundamental and current topics in the field of computer science, explains the meaning and purpose of social informatics as a science and explains the dynamics of digital change and its impact on social organisations. It shows the development and status of IT use in this field and explains important future trends such as mobility, cloud computing, big data and artificial intelligence. In addition, it offers didactically prepared practical knowledge with over 115 illustrations for the development of digitisation strategies, IT and process management in social organisations, the use of digital technologies in social work, as well as privacy and IT security. A directory of links as well as exercises and solutions for each chapter complete the book.