Digitale Transformation

Arbeit in Dienstleistungssystemen
Nomos, 1. Edition 2020, 335 Pages
Book
€69.00
ISBN 978-3-8487-6225-5
Prices include VAT. Depending on the delivery address, VAT may vary at checkout.
Description
The employment and work of the future is taking place in service provider systems, which are a result of the digital revolution. Nevertheless, politics, science and research have insufficiently considered the consequences of the digital revolution for the organisation of work in the field of service provision. Using the example of logistics, this book presents the social economy, knowledge services, and the consequences and design options for work and employment at the levels of ‘society’, ‘services, markets and the economy’, ‘service development’, ‘service production’ and ‘model development’ from different technical perspectives. The essay ‘Services are becoming high-tech’, written by twenty academics, outlines a design concept for top-class service research, which can serve as a trailblazer for international competitiveness, high customer value and good work in the digital revolution.

With contributions by
Ursula Bach, Bernd Bienzeisler, Tilo Böhmann, Jost Buschmeyer, Wolfgang Dunkel, Martin Eisenmann, Gerhard Ernst, Michaela Evans, Gerhard Finking, Michael Fischer, Walter Ganz, Philipp, K. Görs, Birgit Graf, Winfried Hacker, Ewald Heinen, Markus Hoppe, Henning Hummert, Heike Jacobsen, David Kremer, Vanessa Kubek, Niklas Kühl, Hendrik Lager, Andrea Lohmann-Haislah, Andrea Martin, Nadine Müller, Claudia Munz, Friedhelm Nachreiner, Friedemann Nerdinger, Ulrike Pietrzyk, Gerhard Satzger, Birte Schiffhauer, Christian Schiller, Lothar Schröder, Martin Schütte, Udo Seelmeyer, Guiseppe Strina, Anne Traum, Anne-Sophie Tombeil, Michael Vilain, Alfredo Virgillito, Philipp Waag, Harald Weber, Johannes Wendsche, Claus Zanker, Klaus J. Zink, Klaus Zühlke-Robinet
Bibliographical data
Bibliographical data
Edition 1
ISBN 978-3-8487-6225-5
Subtitle Arbeit in Dienstleistungssystemen
Publication Date Jun 2, 2020
Year of Publication 2020
Publisher Nomos
Format Softcover
Language deutsch
Pages 335
Medium Book
Product Type Scientific literature
Additional material
Product safety information

Manufacturer of products offered under GPSR

Nomos Verlagsgesellschaft mbH & Co. KG
Waldseestraße 3 - 5
76530 Baden-Baden, Germany

service@nomos.de
www.nomos.de

© 2025 Nomos Verlagsgesellschaft mbH & Co. KG