Metakommunikation und die Qualität des Journalismus

Professional journalism has been in crisis for many years, often having to endure accusations of a drop in quality. What demands do the public place on journalism and how do they assess its quality? In this unchartered territory of quality research, this book provides insightful theoretical and empirical answers to the aforementioned questions based on a theoretical examination of the concept of metacommunication, which has been insufficiently systematised to date. The study provides essential explanations of how the public orients themselves in relation to other people and meta-information. Its qualitative survey investigates the significance of metacommunication in a news context for different phases in the formation of individual opinions.